User Experience Evaluation of Student Academic Information System of Higher Education Using User Experience Questionnaire
DOI:
https://doi.org/10.35143/jkt.v6i1.3582Keywords:
user experience, Student Academic Information System, UEQAbstract
User experience describes the experience gained by users when using software products. Focus on the needs and emotions of users when using a product is one of the keys to the success of a software. As a software product, Student Academic Information Systems have an important role to improve services to students in Higher Education. Measurement of user experience aims to determine the experience gained by users when using the Student Academic Information System. Measurements were made using the User Experience Questionnaire (UEQ) on 179 active student of a higher education institution in Pekanbaru. The results obtained for each aspect of UEQ are 1.395 attractiveness, 1.586 clarity, 1.380 efficiency, 1.392 accuracy, 1,347 stimulation and 0.847 novelty. The lowest value is in the novelty aspect. The novelty aspect needs to be a concern because users feel the monotonous and usual novelty so that it has a negative impression value. The results of this study can be used as recommendations for designing a new Student Academic Information System user experience.Downloads
References
Bevan, N. (2014, August). What is the difference between the purpose of usability and user experience evaluation methods. In Proceedings of the Workshop UXEM (Vol. 9).
F. Z. Ridwan, D. Hardianto, and Y. G. Sucahyo, “Analisa Usability untuk Mengetahui User Experience Pada Aplikasi Berbasis Web,†Konf. Nas. Sist. dan Inform., pp. 186–191, 2008.
Garrett, Jesse James. (2011). The Elements of User Experience: User Centered Design for The Web and Beyond, 2ed. Amerika: New Riders.
H. B. Santoso, M. Schrepp, R. Y. K. Isal, A. Y. Utomo, and B. Priyogi, “Measuring User Experience of the Student-Centered e-Learning Environment,†J. Educ. Online, vol. 13, no. 1, pp. 58–79, 2016.
Intanny, Vieka Aprilya., Widiyastuti, Inasari ., Perdani , Maria Dolorosa Kusuma., “Pengukuran Kebergunaan dan Pengalaman Pengguna Marketplace Jogjaplaza.id dengan Metode UEQ dan USE Questionnaireâ€, Jurnal Pekommas, vol. 3, no. 2, pp. 117–126, Oktober 2018.
Rery Audilla Putri, Silvana Rasio Henim dan Rika Perdana Sari. (2018). “Analisis Usability Existing Product dan Development Product Pada E-Commerce dengan Metode User Centered Design,†Jurnal SATIN-Sains dan Teknologi Informasi, vol. 4, no. 2, pp. 93-99, 2018
Schrepp, M, A.Hiderks & J. Thomaschewski, “Construction of a Benchmark for the User Experience Questionnaire (UEQ),†International Journal of Interactive Multimedia and Artificial Intelligence, vol. 4, no. 4, pp. 40-44, 2017.
Schrepp, M. (2015). User Experience Questionnaire Handbook. Germany.
Sproll, S., Peissner, M., & Sturm, C. (2010). From Product Concept to User Experience: Exploring UX Potentials at Early Product Stages. 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries (pp. 473-482). Reykjavik, Iceland: ACM.
Wulandari, Irma Rofni., Farida, Lilis Dwi., “Pengukuran User Experience Pada E-Learning di Lingkungan Universitas Menggunakan User Experience Questionnare (UEQ),†Jurnal Mantik Penusa, vol. 2, no. 2, 2018.
Downloads
Published
Issue
Section
License
Copyright info for authors
1. Authors hold the copyright in any process, procedure, or article described in the work and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
2. Authors retain publishing rights to re-use all or portion of the work in different work but can not granting third-party requests for reprinting and republishing the work.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) as it can lead to productive exchanges, as well as earlier and greater citation of published work.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License 
